Overview

A detail-oriented role supporting the finance and operations function of The Gear Change. The Finance & Admin Assistant is responsible for maintaining accurate stock processes, managing interstore transfers, and ensuring timely follow-up on outstanding customer accounts, contributing to the smooth day-to-day running of the business.

Key Responsibilities

• Receive and process new stock, including invoice checks, product creation, and labelling
  
• Ensure accurate stock distribution across stores and clear communication with the team
  
• Manage and monitor interstore transfers
  
• Track and follow up on outstanding customer accounts in a professional and structured manner
  
• Capture and maintain accurate financial and inventory data in internal systems
  
• Support general finance and administrative processes as required
  

Requirements

• Strong numerical ability and attention to detail
  
• Comfortable working with Excel/Google Sheets and learning new systems
  
• Basic accounting knowledge (balance sheet vs income statement, transaction recording)
  
• Ability to follow processes accurately and complete tasks reliably
  
• Clear and confident communication skills
  
• Organised, proactive, and able to meet deadlines

Salary Guidelines:

R15 000 - R18 000 dependent on experience and skills level

Overview

Frontline role focused on delivering excellent customer service, helping customers find the right bikes and gear, and supporting daily store operations.

Key Responsibilities

• Know and follow the sales process
• Welcome customers and assess their needs
• Recommend bikes, accessories, and services
• Assist with test rides and bike setup
• Inventory management and replenishment
• Maintain store cleanliness and stock presentation
• Support online order packing where needed
• Provide after-sales support and answer customer queries
• Be accountable to the sales target
  

Requirements

• +3 years sales experience in the cycling industry
  
• Good communication and people skills
  
• Expert knowledge of the cycling industry
• Ability to multitask in a busy store
  
• Reliable, friendly, hospitable, and team-orientated
• Loves to ride

Overview

A skilled technician responsible for maintaining, repairing, and assembling bicycles to the highest standard, ensuring safety and performance for our customers.

Key Responsibilities

• Know the service process
• Diagnose and repair bicycles of all types
  
• Perform full services, tune-ups, wheel builds, brake/gear adjustments
  
• Build new bikes for the showroom and customers
  
• Manage workshop workflow and meet promised turnaround times
  
• Maintain a clean, organised workshop
  
• Advise customers on repairs, upgrades, and maintenance
  
• Record work accurately using Hubtiger
  

Requirements

• Experience as a bicycle mechanic (qualification preferred but not required)
  
• Strong understanding of components, systems, and tools
  
• Ability to troubleshoot and work independently
  
• High attention to detail and safety
  
• Good communication skills
  
• Passion for bikes and technology (MTB, road, gravel, e-bikes)